Privacy policy

Privacy Policy for Absolutely Electrical

Absolutely Electrical (“Company,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://absolutelyelectrical.com and when you interact with us via SMS or other communication channels. By using our Website, you agree to the collection of information in accordance with this policy. We prioritize your privacy rights and explain how Canadian law protects you

By using our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect personal information that you provide to us directly, including but not limited to:

Name

Email address

Phone number

Address

Project details

We may also collect information automatically via cookies, analytics tools, and log data when you interact with our site.

2. How We Use Your Information

We use your information to:

Respond to inquiries and provide electrical services

Send project updates and confirmations

Process transactions

Improve our services and website

Comply with A2P 10DLC and toll-free SMS communication regulations

3. SMS Communication & Consent

By providing your phone number and opting in to receive text messages, you consent to receive marketing and transactional messages from Absolutely Electrical. Message and data rates may apply. Message frequency varies.

To opt out of SMS communications, reply “STOP” at any time. For help, reply “HELP.”

We only use registered and approved numbers for messaging in accordance with A2P 10DLC and toll-free regulations.

4. Cookies & Tracking Practices

We use cookies and similar tracking technologies to monitor activity on our website and store certain information. These technologies help us improve your browsing experience, analyze site traffic, and understand where our visitors are coming from.

The types of cookies we use include:

Essential Cookies: Required for the website to function properly, including user authentication and security.

Analytics Cookies: Help us understand how visitors interact with our website by collecting and reporting information anonymously.

Marketing Cookies: Used to track visitors across websites to display relevant advertisements.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

5. Sharing Your Information

We do not sell or rent your personal information. We may share it with trusted third-party service providers as necessary to:

Deliver services

Comply with legal obligations

Operate our business efficiently

6. Mobile Information Sharing

We do not share, sell, or distribute your mobile phone number or any personal information collected via SMS/MMS messaging to third parties for marketing or promotional purposes. Your mobile information is used solely for the purpose of providing you with our services and communicating with you about your projects and inquiries.

7. Data Security & Handling

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. While we strive to use commercially acceptable means to protect your personal data, no method of transmission over the Internet or method of electronic storage is 100% secure.

8. Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us at info@absolutelyelectrical.com. Under applicable Canadian privacy law, you have the right to know what personal data we hold about you, to request corrections, and to request deletion of your data.

9. Changes to This Policy

We may update this Privacy Policy periodically. Revisions will be posted on this page with the updated effective date. We encourage you to review this policy regularly.

Contact Us

Email: info@absolutelyelectrical.com

Phone: (250) 704-6808

Address: 444 Dupplin Rd, Victoria, BC, V8Z 1B9

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